Your rights under the General Data Protection Regulation
Last updated: January 2024
verdant-isle is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take your privacy seriously and ensure that all personal data is processed lawfully, fairly, and transparently.
verdant-isle acts as the data controller for personal information collected through our website and services.
Contact details:
verdant-isle
14 Deansgate Arcade
Manchester, M3 2BQ
United Kingdom
Email: [email protected]
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.
If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to your request within one month.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected, or if you withdraw consent. This right is not absolute and may be limited by legal retention requirements.
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. If you object to marketing, we will stop processing your data for that purpose immediately.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or significantly affect you. We do not currently use automated decision-making in our services.
We process your personal data under the following lawful bases:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Different retention periods apply to different types of data:
When we transfer your data outside the UK or EEA (for example, to fulfil travel bookings), we ensure appropriate safeguards are in place, such as:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. There is no fee for most requests, but we may charge a reasonable fee if your request is clearly unfounded or excessive.
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.